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NSW Competency Cards

The photo competency card is a plastic card, similar to a driver licence and is valid for five years. It is also available in a digital version that you can download on your smartphone or tablet.

The card is proof that you've successfully completed training in one or all of these courses:

  • Responsible Service of Alcohol (RSA)
  • Responsible Conduct of Gambling (RCG)
  • Licensee and Advanced Licensee training
  • Privacy

To get your first competency card you must pass an RSA or RCG course, or both, through an approved training provider. When you complete the course, your provider will give you an interim certificate that allows you to work for the first 90 days while you order and receive your photo competency card.

Take your interim certificate with you to a Service NSW Service Centre, as well as 100 points of ID that are all originals. Your photo will be taken and you should receive your NSW photo competency card in four weeks.

NSW Service Centres

There are Service NSW locations all across NSW.
Click here to find one near you...


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